We hope you’ll be delighted with your product, however, if you would like to return or exchange your order for whatever reason we’re here to help. We offer free returns or exchanges within 30 days of receiving your order. You can return your product for a full refund to the original payment method, store credit or an exchange.
Please note the following considerations –
- Any discounted items are final and cannot be returned or exchanged.
- Returned items must be in the same condition that they were received in. Any damage to the item may result in a refund refusal.
- Our lampshades are very fragile - please take extra care when packaging.
- We are unable to refund shipping fees.
- Please be aware that our lampshades are made from extremely old and delicate fabric. Some shades may have signs of age or natural wear and tear. We believe this just adds to the individual beauty of products.
To initiate a refund or exchange please email firstname.lastname@example.org and we will be able to process this for you.